MBA IN HEALTHCARE MANAGEMENT

MBA in Healthcare Management at KPJUC Malaysia is an MQA-accredited MBA programme delivered in collaboration with KPJ Healthcare Group.  The MBA has been thoughtfully and carefully crafted to equip future hospital managers and leaders as well as healthcare professionals with relevant knowledge and necessary skills in managing hospitals and other healthcare institutions.

The primary aims of our MBA in Healthcare Management is to package our more than 30 years of experience in managing the largest Private Specialist Hospitals in Malaysia into an accredited MBA.  As could be expected, the Instructors would be among Professors and Lecturers from KPJUC and other universities as well as healthcare CEOs and managers from KPJ or other Public and Private Hospitals.

Our MBA in Healthcare Management is a series of 2-day management training workshops that combines aspects of Leadership Development (20%), Project Management (20%), Corporate Management (20%) and Healthcare Management (40%).  As a managerial training programme our MBA follows the modular approach where our students would generally be focusing on one subject in a weekend session with ample time for online or offline self and group learning in-between classes.

Though we encourage our students to register for our  regular Part Time 2-year programme (20 weekends a year), we allow them to opt for our extended 4-year programme (10 weekends a year).  The extended programme caters for those who may be too tied-up with work commitments and with this they would also be able to spread the tuition and fee over a longer duration.

We focus on the profile of alumni members and network we aspire to have in future.  We try to balance on their academic, career and family.  We believe our flexible modular programme would enable them to achieve this balance.  This modular approach aims at finding the right compromise between quality of most relevant content with flexible class scheduling and delivery.

We would also want the composition of our future alumni to come from business and healthcare professionals.  Hence, we admit working students coming from business and non-business background alike including, but not limited to, medical doctors, pharmacists, nurses, healthcare technologists etc.  This would surely enrich classroom discussions and allows our students to make sense of real practice from different perspectives and views.  This is what our MBA in Healthcare Management is all about.

mba structure

PROJECT MANAGEMENT COMPONENT

The Project Management component consists of 4 inter-related courses that are offered and need to be taken sequentially.  Each course carries 2 credits/modules to be delivered in 4 days/sessions.  Students would work in their respective groups in building expertise in chosen research and consulting areas throughout the duration of the MBA programme.  First-hand knowledge derived from this research project would potentially help them in their career as well as preparation for the next challenge: Doctor in Business Administration.

This course is design to provide participants with in-depth knowledge and understanding on research methodology relevant to the business related to healthcare industry. Participant will be exposed on the importance of business research and techniques in reviewing research literature in relationship to health practice. This course will give them skills in coming out with appropriate research proposal in order to gain data and solve related research problem.

This course aims to provide students with the opportunity to apply theories learned in the MBA program in a context of a project directly relevant to organizational issues. Students will choose either to conduct a business research or a case writing research. Topics chosen should focus on issues faced by organizations in the context of business and management. Research dissertation shall be presented and examined by at least 2 examiners. Whereas, the case study shall be demonstrated in front of audience and examined by an examiner and the audience.

The course focuses on how businesses use communication strategically in order to be effective in the relations they hold with various stakeholders internal and external to the company. Topics covered includes analysis and practice in writing a variety of messages used to communicate in business and industry. It will emphasizes the psycho-semantic aspects of effective organizational communication and to the concept of integrated business communication and its vital role in the global marketplace.

This course provides a continuation of the comprehensive MBA Research Project which aims to apply management theory to a real world task or organizational issue within the sector. It develops the know-how, knowledge and skills to conduct a rapid and effective assessment of a given healthcare management challenge, address the problem and propose effective and acceptable solutions within the complexities and constraints in a real-world problem in healthcare. This course acquire a wide range of tools, concepts, methodologies to design, learnt in Project Management and to conduct analysis and achievable recommendation to follow through healthcare management consulting assignments which can be applied in healthcare industry in future.

LEADERSHIP DEVELOPMENT COMPONENT

The Leadership Management component focuses on personal and professional development.  Each course carries 2 credits/modules to be delivered in 4 days/sessions.

This course starts with introducing on how managers become effective leaders by addressing the human side of enterprise. The course then looks at contemporary leadership theories such as visionary leadership and learning oriented leadership. The need to embrace new leadership styles can be attributed to the globalisation process, the introduction to concepts such as learning organisation, virtual teams, and the emergence of knowledge workers. The course stars off with a discussion that a leader is responsible in providing direction, developing good quality leader-member exchange and change orientation.

This course synthesize and integrate theory empirical research and practical applications on the strategic leadership concepts and explain the internal and external analysis of the managing the strategy process. It will explain the business, corporate and global strategies which prepare the participants with the concept they need to understand how companies gain and sustain competitive advantage while developing participants’ skills to become successful future leaders that capable of making well-reasoned strategic decisions.

The course focuses on how businesses use communication strategically in order to be effective in the relations they hold with various stakeholders internal and external to the company. Topics covered includes analysis and practice in writing a variety of messages used to communicate in business and industry. It will emphasizes the psycho-semantic aspects of effective organizational communication and to the concept of integrated business communication and its vital role in the global marketplace.

This course provides an opportunity for students to integrate skills and knowledge already learned about accounting and finance, business economics, management and decision science. Using comprehensive cases that reflect a variety of business issues, situations and challenges, students enhance their written and oral communication skills through case study analysis and presentations conducted in teams. The course focuses on enhancing analytic, synthesis, integration and research skills to arrive at an evidence-based recommendation.

CORPORATE MANAGEMENT COMPONENT

The Corporate Management component focuses on the theoretical and practical knowledge about managing a corporate organisation.  It covers the four primary domains of business education and management.  Each course carries 2 credits/modules and  delivered by lecturers and professors in 4 days/sessions.

Synopsis: The course provides strong concepts and tools for effective marketing and branding of business in general to ensure the intended positioning and communication campaigns reach the target audience and meet their needs and expectations. The marketing tools intended to assist the management in developing and sustaining competitive advantages within the industry. As service organizations, industry providers require distinctive approach in planning and implementing marketing strategies based on the relevant marketing mix which includes product, price, place and promotion and tools relevant to specific industry. The emphasis is on providing thorough understanding of managing marketing service in organization on their dynamic market changes and then tailoring the marketing goals and strategies accordingly.

This course offers integrated topics with industry trend which cover the operation management includes the process analysis with multiple flows, the process improvement, lean operations and quality and statistical process control. It also discuss on competitiveness, strategy and productivity related to supply chain management, inventory management, service system and forecasting. Participants will be exposed with the current issues facing businesses, short cases and application-oriented case studies, formulating strategies in organization, react to changes in the organization’s environment and harness and develop the organization’s internal resources and capabilities.

This course is designed to expose participants as a manager in performing three vital activities which are planning, controlling and decision making. The course highlighted the strategic management accounting including cost accounting, how to develop and use information for costing products and services, decision making, operational budgeting, performance evaluation providing an update on recent developments in the field. Participants will be taught on how to collect, analyse and communicate quantitative and non-quantitative information to assist management in making more effective planning and control decisions.

Throughout this course students will be exposed to various financial tools, financial markets, financial theories and financial management techniques that can be used to manage firm’s finance and financial decision more effectively. This course will equip students with effective financial tools for understanding of business finance which deals with how organizations effectively manage their operating and fixed assets and fund them with an optimal mix of debt and equity financing. The course also covered on other topic such as financial statement analysis; financial forecasting; working capital management and short-term borrowing; cost of capital; capital budgeting and risk. These will give the best exposure to the students to analyse financial situations and offer the best solutions to financial management problems while applying the theoretical concepts to a range of investment and financing decisions making.

HEALTHCARE MANAGEMENT COMPONENT

The Healthcare Management component is the largest part of the MBA.  It emphasizes on the practical knowledge of managing healthcare organisations.  These courses are typically delivered by qualified and experienced healthcare practitioners.  Each course carries 2 credits/modules and to be delivered in 4 days/sessions.

This course aims to develop a conceptual and comprehensive understanding of the manager’s role in relation to the effective management and use of resources in an ever-changing and challenging healthcare environment. A wide variety of contemporary topics includes challenges for healthcare management, as well as management and leadership in the context of health and social care will be covered

The course introduces foundation of strategy concepts for knowledge and applications both at the organizational and the strategic business unit (SBU) levels. The development of strategic management thinking permits participants to approach complex organizational scenarios and opportunities from a larger perspectives, particularly in the context of globalization of businesses, and with regard to business operational strategies as they relate to the overall corporate strategies of healthcare organization. It shall cover levels and role of healthcare managers, need and importance of hospital administrator and structuring of healthcare besides the emerging concepts / current issues in healthcare.

This course focuses on the attraction, acquisition, and retention of talent in organizations. In particular, the module will focus on the alignment of the talent management process with business strategy, with culture, and with people. It will focus on global sourcing, employer and employee branding, retention, and succession planning. In addition, the module will touch upon conflict resolution issues faced by HR leaders and business leaders. As a manager’s success largely depends on how he or she negotiates with subordinates, peers, and superiors, the course cover the negotiation problems that managers may face in decision-making processes; for example, the hiring negotiation, the promotion negotiation, the firing decision, and HR-relevant cross-cultural negotiation issues.

This course will provide a broad overview of the application of major information systems methodologies and approaches in the delivery and administration of modern healthcare systems. The development and use of decision support systems and mobile and internet based applications in the context of the Electronic Health Record (EHR) and associated clinical information systems, and enabled by interoperability and regulatory mechanisms, will be a major focus of the course.

This course mainstream, balanced treatment of the latest developments in theory and practice of strategy in a healthcare. It also emphasis on company’s strategy must be matched not only to its external market circumstances but also to its internal resources and competitive capabilities.

This course aims to provide students with understanding on concepts relating to principle of health economics. Participants will learn how to apply economic analysis of the health market particularly examining the supply and demand of medical services in particular and healthcare in general. Topics will include consideration of different politics to health, healthcare, public health, and funding approaches. The constrains and trade-offs in developing and implementing national health strategies, health care financing and current Malaysian health macroeconomics issues will be analyse.

The course will address the disruptive nature of emerging technology applications in healthcare. Topics covered will include digital health, electronic medical records, personalized medicine and diagnostics, wireless sensing and remote monitoring, cloud connectivity, telemedicine, mobile health platforms, social networks, big data and predictive analytics, and bioinformatics.

This course explores the legal and ethical obligations and responsibilities of administrators in healthcare organizations as decision-makers, leaders and moral agents. The course also covers how laws, policies and regulations affect patients and the professional on healthcare practices. The content of this course addresses how the law balances these collective and individual rights.

PREMIUM ELECTIVES COMPONENT

The Premium Electives component may be taken to replace Integrated Business Case Study and/or Integrated Business Communications.  These courses would be offered subject to enough number of registrants.  There will be additional Fee to be charged for these Modules since they involve additional costs for travelling, accommodation and subsistence.

The Leadership in Action is a continuation from the Course Leadership B71052 which applies the theoretical aspect into practical. In this module leadership will be conceptualized as an outcome of direction, alignment and commitment and will be developed through outsight by practicing leadership in different settings and contexts. This module explores how leadership can be developed through practice. It does so by using a blend of research-based insights and experiential teaching methods. Participants are developed as resourceful stewards of leadership.

In this course, student will learn how to build a team, improve teamwork and collaboration, and sustain team performance through continuous learning and improvement. Specifically, they will learn best practices for composing a team and aligning individual and team goals. They will also learn how to establish roles, build structures, and manage decision making so that their team excels. This course will also help them manage critical team processes such as conflict management and building trust that have a profound impact on their team’s performance.

This course aim to improve hospital planning and management, at both the facility and health system level. This course also ensure hospital performance through better regulation, financing and feedback, as part of overall efforts to increase equitable access to people-centred health services of adequate quality without undue financial hardship. Presentations as case-studies about issues and challenges that are relevant to healthcare operation in countries such as China (including Hong Kong and Macau), Japan, South Korea, Taiwan, ASEAN and other Pacific constituents in business, commercial and trade relationships context.

This course explores the ways firms overcome challenges when operating globally. It covers some of the most important concepts about global health challenges. In particular Global Trade and Investment Environment, Global Monetary System, Strategy and Structure of International Business, International Business Functions. It allows student to develop an insight into the expanding role of corporate governance, responsible business practice and the ethical dimensions of organisational policies and practices globally and some trends of how it will impact the healthcare for the better.

FREQUENTLY ASKED QUESTIONS

For the coming intake, the tentative registration day would be in the first week of March 2021.  Please register early since there is a limit to the number of students we admit in a Semester intake.

You may apply online at http://online.kpjuc.edu.my/.  We do not charge any Application Fee or Registration Fee.

1) A Bachelor’s degree in any field with minimum CGPA of 2.50 out of 4.00 AND minimum of 3 years work experience in any field; OR

2) A Bachelor’s degree in any field with CGPA below 2.50 AND minimum of 5 years work experience in relevant field; OR

3) STPM or Diploma with a minimum of 10 years of relevant work experience, age 35 years or older AND pass assessment for APEL Level 7;

International students are required to fulfill English Requirement of either IELTS minimum score of 6.0 or TOEFL minimum score of 550

Candidates with the required Bachelor’s Degree but not fulfilling work experience requirements may be called for admission interviews

All-in after 2020 20% Waiver = Malaysians RM32,000; International RM41,600

(Note: All-in Published Rate= For Malaysians RM40,000; For International RM52,000)

The total amount of tuition and fee is the same for MBA24 and MBA48 but the amount due Quarterly would be different.  For instance, for intake October 2020 with Fee of RM32,000 for Malaysians, MBA24 students would be billed RM4,000/quarter (every 3 months) X 8 quarters = RM32,000 whereas MBA48 students would be billed RM2,000/quarter X 16 quarters = RM32,000.

Fees will be billed every Semester and payable every 2nd week and 12th week of that Semester.

In the event that during your study you decide to change the mode from Regular to Extended, vice versa, we would reschedule your payment plan accordingly.

The lectures/classes will be conducted at the following address:

Lecture Room 1, Level 14

KPJ Ampang Puteri Specialist Hospital

1, Jalan Mamanda 9, Taman Dato Ahmad Razali

68000 Ampang, Selangor

A modular MBA is more common in Europe where working students would come to Campus, for  say, 4 weeks a Semester for accelerated classes.

Our MBA, however, follows a Modular approach for weekend classes.  Past experience shows that this approach fits best with busy, working students.

Briefly, since each of these course carries 2 credits – there will be 4 days of lectures each or 2 weekends.   Courses are conducted on alternate weekends with free weekend gaps between classes.

For MBA24, in each of the 4 Semesters, students would take 1 course from Project Management, 1 course from Leadership Development, and 3 courses from Corporate Management and/or Healthcare Management.

For MBA 48, in odd Semesters (i.e. 1st, 3rd, 5th, 7th Semesters) students would register for 1 course from Leadership Development and 1 course from Project Management) while in even Semester (e.i. 2nd, 4th, 6th, 8th Semester), students would register for 3 courses from Corporate Management and/or Healthcare Management).

We do away with 14-week Semester System, which are more meant for full time students, and replace it with Modular System.  With this System we simply divide 52 weeks a year into 2 Semesters.  Each Semester now has 26 weekends.  MBA24 students would attend 10 weekends a Semester or 20 weekends a year while MBA48 students average 5 weekends a Semester or 10 weekends a year.

With this Modular System, students would generally study one subject at a time, compared with 3 or 4 subjects a Semester in a 14-week Semester system.

At the moment we offer only Part Time weekend classes.

Both MBA24 and MBA48 are Part Time weekend classes and refer to the same MQA-accredited MBA programme but students may choose to complete within 24 months or 48 months.

MBA24 is our Regular Part Time Mode where students would be attending 20 weekends of classes in a year to graduate in 2 years while MBA48 is our Extended Part Time Mode with 10 weekends of classes in a year to graduate in 4 years.

We encourage our students to register for MBA24 but if they find work and family commitment would not allow them to attend 20 weekends of classes a year we would ask them to consider MBA48.  Most importantly is they keep learning and able to attend all classes and do all assignments planned for them.

We embrace the concept of lifelong learning.   You need to attend training, anyway, then why not attend relevant training that, over 2 years or 4 years that would in the end award you an MBA accredited by MQA.

Yes, during your study you may apply to change from Regular to Extended, vice versa.  You need to inform us early so that we would adjust your new Study Plan and advise you the impact of the change before approving your application to change your study mode.  This may include the new Payment Plan, Time Table, when you would graduate etc.

We understand the dynamic nature of your job, hence, we always aim to offer as much flexibility as possible in delivery of our MBA within the guidelines imposed by MQA and Ministry of Higher Education

In general, the components of Leadership Development, Project Management, and Corporate Management would be delivered by qualified professors and lecturers from KPJ Healthcare University College or other universities while the Healthcare Management component by experienced managers or senior managers from KPJ Healthcare Group, or other Public or Private healthcare entities.

Each day of lecture is called a Session.  AM Session starts at 8.30 AM till 12.00 PM with tea breaks in between.  A solid 2-hour Lunch Break from 12.00 PM to 2.00 PM.  PM Session starts at 2.00 PM till 5.30 PM.

We provide Complementary light, healthy fruits and sandwiches for Lunch as well as running coffee/tea throughout the Session.

Like other training, attending our MBA is a great opportunity for students to build a solid professional networking with people representing various different parts of the industry.

Evaluation would depend on the nature of the courses.  The components of Leadership Development and Project Management would primarily be evaluated based on Individual Assignment as well as Group projects and presentations.  The component of Corporate Management and Healthcare Management would have a more balance between projects and presentations in one hand and quizzes and examinations on another.

  • Candidates without a Business or Management-related Bachelor’s Degree will be required to attend a 2-day Pre-MBA course.
  • The course is for the benefits of the students aimed at helping non-business students to be able to follow more advanced MBA-level business courses.
  • The course would cover topics on Accounting and Finance and to be conducted 2 weeks prior to the 1st class of the Semester.
  • No additional Fee will be charged.
  • The course is optional/voluntary for other candidates.

No classes would be conducted if a particular weekend falls on a religious or cultural holiday such as Hari Raya Aidilfitri and Aidiladha, Chinese New Year, Deepavali, Christmas, Wesak and Thaipusam.

There are many public holidays in Malaysia and in certain Semesters many of these holidays fall on weekends.  As much as we would like to avoid scheduling classes during public holidays, there will be times when this is unavoidable since we would want our students to graduate on time and we need time at least 4 weeks at the end of every Semester for instructors to mark the final papers and for us to process the final grades.

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